BEN & JERRY’S SPIN TO WIN
APP-BASED SPIN TO WIN - INSTANT PRIZE
TERMS AND CONDITIONS (AU & NZ)

Promoter In Australia: Magnum ICC Australia Pty Ltd (ABN 89 684 088 560), 2 Magnum Place, Minto NSW 2566. In New Zealand: Magnum ICC NZ Limited (GST No. 145-457-904), Level 4, 103 Carlton Gore Road, Newmarket, Auckland 1023. Each is the Promoter for entrants in its country.
Promotion Ben & Jerry’s Spin to Win
Promotional Period Starts 12:00am on Thursday 12 November 2026 and ends 11:59pm on Monday 30 November 2026. Times are AEDT (Sydney time) for Australian entrants and NZDT (Auckland time) for New Zealand entrants.
Eligible entrants Residents of Australia (excluding NT and TAS) and New Zealand aged 16 years or over who are registered Ben & Jerry’s app members, excluding ineligible persons described below. Entrants under 18 need a parent or guardian’s permission.
Entry method Open the Ben & Jerry’s app, log in or register as an App Member, open the Spin to Win game and complete one spin.
Instant prizes Australia: 8,190 Instant Prizes, total prize pool AU$40,984.00 (incl. GST). New Zealand: 1,561 Instant Prizes, total prize pool NZ$8,568.00 (incl. GST). Prizes include Free 2nd Scoop, Free Toppings, Free Ice Cream (kids cup), $2 Dough Dollars, Mystery Merch and one Major Prize per country (A Year’s Worth of Free Ice Cream).
Entry limit One spin per App Member per Promotional Week, with a maximum of three spins per person. Spins reset at 12:00am on Monday 16 November and Monday 23 November 2026 (AEDT in Australia, NZDT in New Zealand). There is no reset on Monday 30 November 2026.
Permits NSW Authority No. TP/04646 | ACT Permit No. TP 26/02593 | SA Licence No. T26/1985. No permit is required in New Zealand.

1. Acceptance of these Terms

  1. Information on how to enter and the Instant Prizes forms part of these Terms and Conditions. By participating, each entrant agrees to be bound by these Terms and Conditions.
  2. If there is any inconsistency between these Terms and Conditions and any promotional material (including the images and segments shown on the Spin to Win wheel), these Terms and Conditions prevail to the extent of the inconsistency.

2. Eligibility

  1. Entry is open only to residents of Australia (excluding residents of the Northern Territory and Tasmania) and residents of New Zealand aged 16 years or over who are registered members of the Ben & Jerry’s app (App Members) during the Promotional Period.
  2. Entrants aged 16 or 17 must have the permission of a parent or legal guardian to enter the Promotion, to provide their personal information and to accept any prize. By entering, an entrant under 18 confirms that this permission has been given.
  3. Employees, officers, contractors and agents of the Promoter, its related bodies corporate, Ben & Jerry’s franchisees and Scoop Shop staff, and agencies directly associated with the conduct of the Promotion, and their immediate family members, are not eligible to enter. Immediate family means spouse, ex-spouse, de facto spouse, parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, child, step-child, grandchild, step-grandchild, sibling, step-sibling or first cousin.
  4. The Promoter may require an entrant to provide proof of age, identity, residency, App Membership and eligibility. The form of proof required is at the Promoter’s reasonable discretion.

3. Promotional Period

  1. In these Terms and Conditions, all times are Australian Eastern Daylight Time (AEDT, Sydney time) for Australian entrants and New Zealand Daylight Time (NZDT, Auckland time) for New Zealand entrants (Relevant Time).
  2. The Promotion starts at 12:00am Relevant Time on Thursday 12 November 2026 and closes at 11:59pm Relevant Time on Monday 30 November 2026 (Promotional Period). Entries received outside the Promotional Period will not be accepted.
  3. The Promotional Period is divided into three weekly periods (Promotional Weeks): Week 1 runs from 12:00am Relevant Time on Thursday 12 November 2026 to 11:59pm Relevant Time on Sunday 15 November 2026; Week 2 runs from 12:00am Relevant Time on Monday 16 November 2026 to 11:59pm Relevant Time on Sunday 22 November 2026; and Week 3 (the final Promotional Week) runs from 12:00am Relevant Time on Monday 23 November 2026 to 11:59pm Relevant Time on Monday 30 November 2026. There is no spin reset on Monday 30 November 2026, and no additional spin is available on that day.

4. How to Enter

  1. During the Promotional Period, an eligible entrant must:
  • download or open the Ben & Jerry’s app on a compatible device;
  • log in to an existing App Member account, or register as an App Member using accurate and complete details;
  • navigate to the Ben & Jerry’s Spin to Win game within the app; and
  • follow the prompts and activate the spin to submit an entry.
  1. No purchase is necessary to enter. There is no charge to enter, other than any cost of accessing the internet or using the entrant’s device. Some prizes require a purchase at the time of redemption, as set out in clause 36.
  2. Each valid spin is one entry. The result displayed by the promotional game is a visual representation of the outcome generated by the randomised computer system. The wheel animation itself does not determine the outcome.

5. Entry Limits and Conditions

  1. Each App Member may spin once per Promotional Week. Spins reset at 12:00am Relevant Time on Monday 16 November 2026 and Monday 23 November 2026 only. Unused spins do not carry over to the next Promotional Week. As there are three Promotional Weeks in the Promotional Period, each entrant may make a maximum of three entries and win a maximum of three Instant Prizes in total.
  2. Each person may hold only one App Member account. Entries made using multiple accounts, false details or another person’s account are invalid, and the Promoter may disqualify all entries from the entrant concerned.
  3. Entries must be submitted personally by the entrant. Entries generated by script, macro, bot, automated device or process, or by any other means designed to get around the entry process or entry limit, are invalid.
  4. An incomplete, indecipherable, corrupted or otherwise non-compliant entry may be declared invalid.

6. Game of Chance and Randomised Instant Win Mechanic

  1. This Promotion is a game of chance. Skill plays no part in determining winners.
  2. Each valid entry will be processed by a computerised random selection system. The system will randomly determine whether the entry is an Instant Prize-winning entry from the Instant Prizes remaining available at that time.
  3. Each valid entry has an equal chance of winning an Instant Prize, subject to the number of Instant Prizes remaining available and the entry limits in these Terms and Conditions.
  4. Once all Instant Prizes in a prize category have been awarded, that prize can no longer be won. Once all Instant Prizes have been awarded, any further spins will result in a non-winning outcome. 
  5. Immediately after a valid spin, the entrant will be shown an in-app message stating whether the entry is a provisional Instant Prize-winning entry or a non-winning entry (for example, “Better luck next time”).
  6. A winning message is provisional and subject to verification by the Promoter. A prize is not awarded until the entrant’s eligibility and entry have been verified.

7. Instant Prizes

  1. The Instant Prizes available to Australian entrants (values in AUD) are:
Prize description Number available RRP per prize Total value
Free 2nd Scoop (with purchase of a scoop) 1,260 $2.00 $2,520.00
Free Toppings (with purchase of a scoop) 3,150 $2.00 $6,300.00
Free Ice Cream – one kids size scoop in a cup (waffle cone not included) 630 $7.80 $4,914.00
$2 Dough Dollars (in-app credit) 629 $2.00 $1,258.00
Mystery Merch item 2,520 $10.00 $25,200.00
Major Prize: A Year’s Worth of Free Ice Cream – a digital voucher for 4 pints per month for 12 months (48 pints in total) 1 $792.00 $792.00
Total (Australia) 8,190 AU$40,984.00

  1. The Instant Prizes available to New Zealand entrants (values in NZD) are:

Prize description Number available RRP per prize Total value
Free 2nd Scoop (with purchase of a scoop) 240 NZ$2.00 NZ$480.00
Free Toppings (with purchase of a scoop) 600 NZ$2.00 NZ$1,200.00
Free Ice Cream – one kids size scoop in a cup (waffle cone not included) 120 NZ$8.80 NZ$1,056.00
$2 Dough Dollars (in-app credit) 120 NZ$2.00 NZ$240.00
Mystery Merch item 480 NZ$10.00 NZ$4,800.00
Major Prize: A Year’s Worth of Free Ice Cream – a digital voucher for 4 pints per month for 12 months (48 pints in total) 1 NZ$792.00 NZ$792.00
Total (New Zealand) 1,561 NZ$8,568.00

  1. The total maximum prize pool is AU$40,984.00 (including GST) for Australia and NZ$8,568.00 (including GST) for New Zealand. Australian and New Zealand prize pools are separate: Australian entrants can only win from the Australian prize pool, and New Zealand entrants from the New Zealand prize pool. Prize values are correct as at 15/10/2026 and are based on the recommended retail price at participating Ben & Jerry’s Scoop Shops. The Promoter is not responsible for any variation in value.
  2. Images of prizes shown on the Spin to Win wheel, in the app or in any promotional material are for illustrative purposes only and may not represent the actual prize.
  3. Instant Prizes are subject to availability, are not transferable and cannot be exchanged for another item or redeemed for cash, unless the Promoter determines otherwise or applicable law requires otherwise.
  4. If an Instant Prize is unavailable for reasons beyond the Promoter’s reasonable control, the Promoter may substitute a prize of equal or greater value, subject to any approval required from a regulatory authority.

8. Special Conditions

  1. App Members only: an entrant must be a registered App Member, logged in to their own account, both to spin and to claim a prize. Prizes cannot be claimed by or transferred to non-members or to another App Member.
  2. Age: the Promotion and the app’s Spin to Win game are only open to people aged 16 years or over.
  3. One spin per week: each App Member may spin once per Promotional Week, with a maximum of three spins across the Promotional Period. Spins reset at 12:00am Relevant Time on Monday 16 November 2026 and Monday 23 November 2026. There is no reset on Monday 30 November 2026.
  4. Mystery Merch: each Mystery Merch prize will be a Ben & Jerry’s merchandise item selected by the participating Scoop Shop at the time of redemption. The Scoop Shop may swap or substitute the item for any other retail merchandise item at similar value. The images of merchandise shown on the Spin to Win wheel are for reference only and do not represent the actual prize the winner will receive.
  5. No exchange or cash: no prize can be exchanged for another item or redeemed for cash.

9. Winner Notification and Claim

  1. Winners of Instant Prizes are notified instantly on-screen in the app immediately after spinning the virtual prize wheel. Instant Prizes are loaded directly to the winner’s App Member account.
  2. To claim an Instant Prize (other than the Major Prize and Dough Dollars), the winner must visit a participating Ben & Jerry’s Scoop Shop in the winner’s country of residence, log in to their App Member account and present the prize in the app to a staff member within 5 days of winning or before the next Monday reset at 12:00am Relevant Time, whichever comes first (Claim Period). This means the Claim Period is shorter for prizes won later in Weeks 1 and 2. For example, a prize won on a Monday must be redeemed by the following Saturday, but a prize won on a Sunday must be redeemed on that same Sunday, before the reset at 12:00am Relevant Time on Monday. Entrants should check their local Scoop Shop’s opening hours before spinning. As there is no reset at the end of Week 3, prizes won in Week 3 must be redeemed within 5 days of winning (for example, a prize won on Monday 30 November 2026 must be redeemed by 11:59pm Relevant Time on Saturday 5 December 2026). A list of participating Scoop Shops is available in the app.
  3. The Free 2nd Scoop and Free Toppings prizes are only redeemable with the purchase of a scoop at its normal retail price at the time of redemption. The Free Ice Cream prize is one kids size scoop served in a cup only; it cannot be upgraded or swapped for a cone, and a waffle cone is not included. All prizes are redeemable once only, in a single transaction, and may not be used with any other offer.
  4. Dough Dollars prizes will be credited to the winner’s App Member account automatically and are subject to the Dough Dollars terms in the app. 
  5. Major Prize winners are notified on-screen in the app immediately after spinning. Subject to verification, the Major Prize will be loaded to the winner’s App Member account as a digital activation voucher within 72 hours of winning. The winner may need to present the activation voucher at their local participating Scoop Shop for manual activation by store staff before the prize can be redeemed.
  6. The Major Prize (A Year’s Worth of Free Ice Cream) entitles the winner to 4 pints of Ben & Jerry’s ice cream per calendar month for 12 consecutive months (48 pints in total, each valued at AU$16.50 in Australia and NZ$16.50 in New Zealand), starting from the month the voucher is issued. Pints must be redeemed in person at a participating Ben & Jerry’s Scoop Shop in the winner’s country of residence by presenting the digital voucher in the app. Flavours are subject to availability at the Scoop Shop on the day.
  7. Monthly pint allowances cannot be carried over: any pints not redeemed in a calendar month are forfeited at the end of that month. The voucher expires 12 months after it is issued, is only redeemable by the winner from their own App Member account, and cannot be transferred, exchanged or redeemed for cash.
  8. Prizes are subject to stock availability at the participating Scoop Shop on the day of redemption. Staff may refuse to honour a prize that cannot be verified in the app.
  9. The Promoter is not responsible for a notification or prize that is not received or not redeemed because an entrant supplied incorrect or incomplete details, failed to keep account details current, used spam filters, disabled notifications, or failed to redeem within the Claim Period.

10. Unclaimed or Unawarded Prizes

  1. Any Instant Prize that is not redeemed within the Claim Period will be forfeited, subject to applicable law and any relevant regulatory approval.
  2. The Major Prize must be claimed (by activating the voucher in the app and, if required, at a participating Scoop Shop) before the end of the Promotional Period at 11:59pm Relevant Time on 30 November 2026.
  3. If a Major Prize is not validly claimed by 11:59pm Relevant Time on 30 November 2026, or the winner is found to be ineligible, the Promoter will redetermine the winner by a random electronic draw from all valid entries in that country, conducted at 11:00am AEDT on Monday 7 December 2026 at 2 Magnum Place, Minto NSW 2566. The new winner will be notified via the app and by email within 2 business days of the draw. Any redetermination will be conducted in accordance with the conditions of the relevant permits.
  4. If a Major Prize has not been won by the end of the Promotional Period, it will be awarded by a random electronic draw from all valid entries in that country, conducted at the same time and place as set out in clause 45. The winner will be notified via the app and by email within 2 business days of the draw.

11. Verification, Disqualification and Errors

  1. The Promoter may verify the validity of entries and entrants and disqualify an entrant who tampers with the entry process, submits an entry not in accordance with these Terms and Conditions, engages in unlawful or improper conduct, or otherwise compromises the fair conduct of the Promotion.
  2. If the Promotion is interfered with or is not capable of being conducted as reasonably anticipated due to fraud, tampering, technical failure, unauthorised intervention or any other cause beyond the Promoter’s reasonable control, the Promoter may modify, suspend, terminate or cancel the Promotion, subject to any direction or approval of a regulatory authority.
  3. If an in-app message is displayed in error, is inconsistent with the Promoter’s records, or results from a technical malfunction, the Promoter will review the entry. The Promoter’s verified records and the outcome generated by the randomised computer system will determine whether a valid winning entry occurred, subject to applicable law.
  4. Any dispute in connection with the Promotion will first be handled by the Promoter’s Consumer Engagement Centre (CEC). Entrants can contact the CEC using the ’Contact Us’ function in the app, by phone on 1800 010 811, or by email at consumerrelations.uanz@unilever.com. The Promoter’s Area Operations Managers and the Ben & Jerry’s support team may also help resolve disputes about prize redemption at store level.
  5. The Promoter will acknowledge and investigate each dispute and respond within a reasonable timeframe. If a dispute is not resolved, the entrant may refer it to the relevant state or territory consumer affairs agency (in Australia), or to the Commerce Commission or the Disputes Tribunal (in New Zealand).
  6. The Promoter’s decision on all matters relating to the Promotion is final, subject to applicable law and any direction from a relevant regulatory authority.

12. App and Network Availability

  1. The Promoter does not guarantee continuous or uninterrupted access to the app or the promotional game. Entrants are responsible for their device, software, internet access and any associated charges.
  2. The Promoter is not responsible for entries that are late, lost, incomplete, corrupted or misdirected because of a technical, communications or network failure, except to the extent caused by the Promoter’s breach of law or negligence.

13. Liability

  1. Nothing in these Terms and Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified, including under the Competition and Consumer Act 2010 (Cth) for Australian entrants, and the Consumer Guarantees Act 1993 and Fair Trading Act 1986 for New Zealand entrants.
  2. To the extent permitted by law, the Promoter is not liable for any loss, damage or injury arising from participation in the Promotion or acceptance or use of an Instant Prize, except to the extent caused by the Promoter’s breach of law or negligence.

14. Privacy

  1. The Promoter collects personal information to conduct and administer the Promotion, verify entries, contact winners and fulfil prizes. If the requested information is not provided, an entrant may be unable to enter or claim a prize. Entrants aged 16 or 17 must have a parent or guardian’s permission to provide their personal information.
  2. The Promoter may disclose personal information to its related bodies corporate, Ben & Jerry’s franchisees and Scoop Shops, service providers, prize suppliers, app operators and regulatory authorities for those purposes. Personal information will be handled in accordance with the Promoter’s privacy policy, available for Australian entrants at https://corporate.magnumicecream.com/en/notices/privacy/australia-english.html and for New Zealand entrants at https://corporate.magnumicecream.com/en/notices/privacy/new-zealand-english.html and the Privacy Act 1988 (Cth) and Privacy Act 2020 (NZ) as applicable.
  3. Entry is not conditional on agreeing to receive marketing communications.

15. Intellectual Property and Announcement of Winners

  1. Entrants must not interfere with, reproduce, modify or reverse engineer the promotional game, app, software or any associated content, except to the extent permitted by law.
  2. Instant Prize winners are notified privately via the app only and will not be publicly announced or published by name. Where required by law, the surname, first initial and postcode of each Major Prize winner will be published on the Ben & Jerry’s promotion website within 30 days of the Major Prize being won (or of any redraw). Records of prizes awarded will be kept by the Promoter and made available to the relevant regulatory authority on request.

16. General

  1. The Promoter may amend these Terms and Conditions where reasonably necessary to address an issue beyond its control or to comply with law, subject to any direction or approval of a regulatory authority. An amendment will not operate retrospectively to disadvantage an entrant whose valid winning entry has already been verified.
  2. If any provision of these Terms and Conditions is invalid or unenforceable, it will be severed and the remaining provisions will continue in effect.
  3. For Australian entrants, these Terms and Conditions are governed by the laws of New South Wales, Australia, and entrants submit to the courts of New South Wales, without limiting any rights an entrant may have under the laws of another Australian State or Territory. For New Zealand entrants, these Terms and Conditions are governed by the laws of New Zealand, and entrants submit to the non-exclusive jurisdiction of the courts of New Zealand.

17. Promoter and Permit Details

  1. Promoter for Australian entrants: Magnum ICC Australia Pty Ltd (ABN 89 684 088 560), 2 Magnum Place, Minto NSW 2566.
  2. Promoter for New Zealand entrants: Magnum ICC NZ Limited (GST No. 145-457-904), Level 4, 103 Carlton Gore Road, Newmarket, Auckland 1023.
  3. NSW Authority No. TP/04646. ACT Permit No. TP 26/02593. SA Licence No. T26/1985. No permit or licence is required in New Zealand

ABRIDGED TERMS AND CONDITIONS

No purchase necessary to enter. AU (excl. NT & TAS) & NZ res. 16+, Ben & Jerry’s app members only. Ends 11:59pm 30/11/26. Max. 3 spins. Prizes must be redeemed in-store; some require purchase. Prizes valued up to AU$40,984 / NZ$8,568. Full T&Cs on the website. Promoter: Magnum ICC Australia Pty Ltd (AU) / Magnum ICC NZ Ltd (NZ). NSW Auth. TP/04646. ACT TP 26/02593. SA Licence No: T26/1985.